Refund & Return Policy
At Shopoholic, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.
Returns
Customers may request a return within 7 days of delivery if the product received is damaged, defective, or different from the item ordered.
To be eligible for a return:
- The product must be unused and in its original packaging.
- Proof of purchase and product images may be required.
Refunds
Once the returned product is received and inspected, eligible refunds will be processed to the original payment method or as store credit, depending on the payment method used.
Non-Returnable Items
Returns and refunds will not be accepted for:
- Products damaged due to misuse or improper handling.
- Items returned without original packaging.
- Change of mind after successful delivery (unless otherwise specified).
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Contact Us
For return or refund assistance, contact us:
Shopoholic
📞 +91 6353848722
✉️ support@shopoholic.co.in
We are committed to resolving all genuine concerns as quickly as possible.
Smart Products. Better Living.